Farsoon Technologies has begun direct sales, training, integration, and support operations in North America with the opening of our Sales and Support office located in Round Rock, Texas, suburb of Austin and the birthplace of Selective Laser Sintering. Farsoon Technologies determined quickly that having US based operations was key to the continued growth and executional strategies in this new age of Advanced Digital MFG solutions.
Farsoon Technologies – Americas (Round Rock, TX)
From its conception in 2009 Farsoon Technologies commitment to an open technology and open material strategy with a core mission of advancing customer centric solutions which will decrease the cost per part, total cost of ownership, and increase the value proposition in additive manufacturing technologies. Dr. Xu Xiaoshu , founder of Farsoon Technologies notes: “Farsoon Technologies will continue to strive to become a global leader in the advanced digital manufacturing field offering our partners and customers solutions that are innovative and cost-effective to optimize their supply chain management goals. Central global operations in three key markets, China, North America, and Europe will be key growth strategies for the future of Farsoon.”
Farsoon Technologies – Headquarters (Changsha, China)
In April, 2017 Farsoon Technologies began the search for the team to assist in establishing this venture and a location in North America to base its operations from. As Dr. Xu worked with many in the industry over the past twenty years he reached out to industry veterans such as Chuck Kennedy (VP of Operations), Daniel Delgado (Director of Customer Support), and Phillip Conner (Director of Advanced MFG Solutions) as all worked with Dr. Xu in the mid 90’s at DTM Corporation, the first Selective Laser Sintering company in the world. The team was put together in June and began searching for operational headquarter locations. This search is over and the group has begun finalizing and preparing for our operations with the opening of our Demo/Integration center in September 2017. While it is still very much a blank canvas, this location will serve multiple purposes in our lean operational start-up strategy in North America. Systems are being installed in the coming weeks (eForm, HT403P, and FS271M) and we expect to have our Demo Center open by October 1st, 2017. We are working on plans for an official grand opening in early 2018 with an announcement planned over the coming weeks.
From left to right: Dr. Xu (Founder), Chuck Kennedy (VP of Operations – Americas), Phillip Conner (Director of Advanced MFG Solutions – Americas), and Daniel Delgado (Director of Customer Support – Americas)
“While this has been an eye opening and sometimes painful process because of the tremendous growth in a vibrant city like Austin, we are pleased with the progress to get operational in a relatively short period of time. Said Chuck Kennedy (VP of Operations). Chuck added: “Knowing Phillip and Daniel for over twenty-five years really helped in all of us coming together with the rest of the team to get this project rolling so quickly.
The goal of Farsoon Technologies in the Americas is first to put down our footing in the Austin area with the Demo/Integration center, and then to begin development plans for further expansion including securing a building site for future growth. Farsoon Technologies plans to introduce manufacturing, R&D, and advanced solution centers in North America over the next few years. Farsoon currently has multiple opportunities for both direct employees and value-added resellers for our products. For more information, please visit our website at www.farsoon.com or contact us directly at firstname.lastname@example.org and (512) 387-7224.
Charles Kennedy, Senior Engineer, Vice President of Operations
Chuck Kennedy joined Farsoon Technologies (Americas) as Vice President of Operations in May 2017. Chuck has an extensive background in laser sintering and other additive manufacturing/prototyping solutions in his 25 plus year career in this industry. In 1991, after his military service in the USAF, Chuck started his career at DTM Corporation where he served in several departments including Field Service, World Wide Service Manager, and finished up his time at DTM in 1999 as Director of Operations in Europe. Chuck is proud to say during his time at DTM Corporation in his service group, which consisted of many current industry veterans and experts, he was considered the “Best in Class” in the rapid prototyping (3D Printing) industry. Chuck joined Objet Geometries, later acquired by Stratasys, in 2001 as the lead technical support person and supervisor in North America. He left to form his own company, Equipment Service Professionals in 2006 specializing in third party services on Polyjet™ and other technologies. In 2014, he began working with Farsoon Technologies to begin introducing Farsoon Technologies products into the North American market with Varia3D Inc. In May 2017, Chuck decided to dedicate his time full-time to the growth of Farsoon Technologies (Americas) in his current role. With over 25 years’ experience in this additive space and with unique skill sets in many disciplines of technology including engineering, service, and management, he looks forward to assisting Farsoon Technologies in growing the North American business and helping teach the next generation of experts in additive manufacturing technology.
Daniel Delgado, Director of Customer Support
Daniel Delgado is excited to have joined Farsoon Technologies as Director of Customer Support Americas in May 2017. He has an extensive background in laser sintering and has seen many evolutions of the technology, with his more than 25 years of experience. In 1992 Daniel started his career at DTM Corporation where he served in several departments including Manufacturing, Applications and Engineering. DTM, later acquired by 3D Systems, was the original inventor of the SLS process and Daniel is proud to say, he was there before the first production machine was ever sold. In 2006 Daniel joined Solid Concept’s Austin startup office. There he was responsible for programming machines and running production parts for customers. It was in 2008 when he joined Integra Services and gained most of his service department experience. Integra was a service and machine upgrade specialty company that focused on the support of DTM/3D Systems machines. There Daniel helped run the service department, provided second level support for Field Engineers and helped develop machine upgrade projects including Digital Beam Delivery and Multi-Zone heating for constant thermal distribution. In 2015, Integra and ALM were fully acquired by EOS and Daniel helped merge the companies as IT Manager for North America then later served as Manager of the SLS department. Daniel is a native resident of Austin Texas with his wife and their three children. Together they enjoy Austin’s live music, Mexican food, and delicious barbecue.
Phillip Conner, Director of Advanced Manufacturing Development
Phillip Conner joined Farsoon Technologies (Americas) as Director of Advanced Manufacturing Development in June 2017. Phillip has an extensive background in laser sintering and other additive manufacturing/prototyping solutions in his 25 plus year career in this industry. In 1991, Phillip started his career at DTM Corporation where he served in several departments including machining, engineering technician manager, and finished up his time at DTM in 2000 as the applicationmanager for RapidSteel. Phillip joined 3D Systems in 2000 as the lead application manager for metals applications. In 2005, he left 3D to pivot from applications to production management for Accelerated Technologies Inc in Austin TX. In 2007, he began working with Solid Concepts/Stratasys Direct where he was built the metals program from one machine to a fully integrated production facility producing end use parts for turbine engines. In June 2017, Phillip decided to dedicate his time full-time to the growth of Farsoon Technologies (Americas) in his current role. With over 25 years’ experience in this additive space and with unique skill sets in developing best practices for additive manufacture Phillip intends to use his extensive knowledge of manufacturing to solidify Farsoon as a world class development and manufacturing company.